Reference

kapital4d Privacy Policy for Your Account Data

Your DANA, OVO, GoPay and QRIS records are covered by the kapital4d Privacy Policy, alongside phone verification, login details and device signals used to protect account access.

Account detailsWallet recordsDevice choicesPolicy requests
kapital4d kapital4d Privacy Policy for Your Account Data
CONTACT PATHS

Get Privacy Help Along Your Account Path

A clear contact route helps you ask about a Privacy Policy matter without repeating your account story. Start from the support link connected to your account area and include the phone number used during verification, the relevant date and the request you want us to assess. We can then match a wallet reference or device event to the right account record.

Team online

Account help route

Use the support path beside your account access when you need a copy of personal data, an explanation of a phone-verification record or help identifying the correct account details.

Wallet record query

For DANA, OVO, GoPay or QRIS questions, share the payment reference and date through support. We use those details to locate the relevant record without asking for your wallet password.

Change request

Tell us which personal detail needs correction, such as a phone number or account name. We may ask for an account step to confirm the request before changing stored data.

HANDLING DETAILS

How kapital4d Handles Account And Device Data

The Privacy Policy is designed around the records created when you sign in, verify a phone and move between the lobby and wallet area.

Account data

We use your account details and phone-verification result to connect requests to the correct profile, protect sign-in activity and respond when you ask what personal data we hold.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may create references and status records. We use them to match payment events, not to collect wallet passwords.

Device path

When you move from login to the lobby on a mobile browser or desktop, we may record device and session signals to identify unusual access and protect your account.

Cookie choices

Cookies and similar browser storage can remember session settings and help us understand page access. You can manage browser controls, although removing them may affect sign-in continuity.

Account security

Phone verification before account access gives us an account step to check when a request or login appears unusual. Never send a wallet password through a support message.

Retention and changes

We retain records for operational, security and legal needs, then remove or restrict them when those needs end where local law permits. Contact support to request access or correction.

Privacy Policy Questions About Your Account

These answers address the Privacy Policy searches you may make before opening an account or checking a wallet record. If your situation needs account-specific checking, use the support route and include the relevant phone-verification or payment reference details.

It covers account details, phone verification, device signals, cookies, payment references and linked activity. It also explains why we use each category, retention handling and how you can request access or correction.

Yes. The Privacy Policy covers DANA and QRIS references, status details and timestamps connected with your account. It does not require us to receive your wallet password or private wallet login.

Phone verification helps connect an account request to the correct account holder and supports security checks. We may use the verification result when you request changes or report unusual access.

We may handle device type, browser signals, session details and login events when you use a mobile browser or desktop. These signals help identify unusual access and maintain account security.

Use the support link connected to your account and state that you want a personal-data copy. Include your verified phone number and relevant dates so we can locate the correct records.

Yes. Send a correction request through the account support path and name the detail that is wrong. We may verify your account before changing a phone number, name or related record.

Retention depends on operational, security and legal needs and may differ by record type. Where local law permits, we remove or restrict data when those needs no longer apply.